Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 28 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item please contact us on oliveandb@outlook.com.

Shipping

 

We aim to dispatch all orders within 2-4 working days.

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We can ship to virtually any address in the UK. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All UK order are shipped via Royal Mail or Parcelforce.

 

2-5 working days delivery
UK Orders under £49 - Flat Rate £3.95

UK Orders over £50 - Free Delivery

 

International Orders - We do not provide international shipping.